Refund policy

Return & Exchange Policy

Thank you for your purchase! While we do not offer monetary refunds, we are more than happy to help you exchange your item for something you’ll love.

How Exchanges Work

  • Equal Value: You can exchange your item for the same product or another item of equal value.

  • Higher Value: If you choose an item of higher value, you simply pay the difference.

  • Lower Value: If you choose an item of lower value, the remaining balance will be applied as store credit to your account for future purchases.

How to Initiate an Exchange

Please reach out to us at queenbrocoli@proton.me with your order details, and we’ll guide you through the process!